Privacy Policy

Last updated: 2025-11-19

This Privacy Policy explains how Ubunzi Studio ("we", "us", or "our") collects, uses, discloses, and protects personal information when you visit studio.ubunzi.com, contact us, or use our services.

1. Who we are

Ubunzi Studio provides design and development services, including logo & brand identity, stationery, websites, AI websites, and mobile applications. If you have questions about this policy or our data practices, contact us at ubunzi.co@gmail.com.

2. Information we collect

• Contact information: name, email address, and any details you include when you contact us or submit forms.
• Project information: requirements, assets, and content you share for proposals and delivery.
• Usage data: pages viewed, device and browser information, and general analytics (aggregated, non-precise).

3. How we use information

• Respond to inquiries, provide quotes, and deliver contracted services.
• Operate, maintain, and improve our website and services.
• Perform administrative functions (e.g., invoicing, record-keeping, compliance).
• Protect against fraudulent or illegal activity and enforce our Terms of Service.

4. Legal bases for processing (EEA/UK)

• Contract: to provide services you request.
• Legitimate interests: website operations, service improvement, security.
• Consent: where required (e.g., certain cookies/marketing).
• Legal obligations: tax, accounting, and compliance requirements.

5. How we share information

We do not sell personal information. We may share information with:

• Service providers (e.g., hosting, analytics, email delivery) under contractual confidentiality.
• Professional advisors (e.g., legal, accounting) as necessary.
• Authorities when required by law or to protect rights and safety.
• Successors in the event of a business reorganization, merger, or transfer.

6. International transfers

Our service providers may process information in multiple countries. Where applicable, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.

7. Data retention

We keep personal information only as long as necessary for the purposes described above, including to comply with legal, accounting, or reporting obligations. Retention periods vary based on data category and context.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to processing. You may also have data portability rights and the right to withdraw consent where processing is based on consent.

To make a request, contact us at ubunzi.co@gmail.com. We may verify your request and identity as permitted by law.

9. Cookies and analytics

We use essential cookies to operate the site and may use analytics cookies to understand website performance. For details and options, see our Cookie Policy.

10. Security

We implement reasonable administrative and technical safeguards appropriate to the nature of the information we handle. However, no method of transmission or storage is completely secure.

11. Children

Our services are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Last updated” date. Significant changes may be highlighted on the site.

13. Contact

Questions or requests regarding this policy can be sent to ubunzi.co@gmail.com.